Frequently Asked Questions
Everything about our programs, mentors, enrollment and fees. Can't find what you're looking for? Reach out and we'll help.
General
What services does Career Madad offer?
Career Madad offers academic guidance, career counseling, exam preparation for competitive, entrance and board exams, skill development programs, interview preparation, and one-to-one mentorship across academic and professional subjects.
Who can use Career Madad?
Students from Class 10 upwards, college students, job seekers, and working professionals looking to upskill or switch careers can all use our programs. Each track is tailored to the learner's current level and goals.
Is the guidance online or in person?
Most programs are delivered online through one-to-one and group sessions, so you can learn from anywhere. Some workshops and counselling sessions are also available offline by prior arrangement.
How do I get started?
Start by exploring our services, then reach out through the contact page or WhatsApp. A counsellor will assess your goals and recommend the right program for you.
Exam Preparation
Which exams do you help students prepare for?
We cover competitive exams (UPSC, SSC, banking, railways, defence and paramilitary), entrance exams (JEE, NEET, CLAT, CAT and management entrances) and board exams (CBSE, ICSE and major state boards for Class 10 and 12).
Do I get a personalised study plan?
Yes. Every exam program begins with an assessment of your current preparation level, and the study schedule is built around your syllabus, exam date, and the time you can realistically commit each week.
Do you provide previous year papers and mock tests?
Yes. Study material includes topic-wise notes, previous year question papers, and regular mock tests. Performance analysis after each test is used to adjust your strategy.
What if I miss sessions?
Sessions can be rescheduled with reasonable notice, and recordings or notes are shared wherever the format allows, so you can keep your preparation on track.
Career Counseling & Mentorship
What does a career counseling session cover?
Sessions cover interest and aptitude assessment, an honest review of your academic and work background, a realistic comparison of suitable career paths, and a step-by-step plan to get into the role you want.
How do I find the right mentor?
Use the Find a Mentor page. We match you with mentors based on your subject, target exam, and goals, and you can review their experience before connecting.
Can I join as an instructor?
Yes. If you have teaching experience and a subject or skill you can mentor others in, register through the Join as Instructor page and our team will get in touch.
Enrollment & Fees
How do I enroll in a program?
Use the Enroll page or send us a message with the program you are interested in. We will confirm availability, share the fee structure, and schedule your orientation session.
Are there instalment options?
Yes, instalment plans are available for longer programs. The exact structure is shared during the counselling call before you confirm your enrollment.
What is your refund policy?
Refund terms depend on the program and are communicated in writing before enrollment. Sessions already attended and study material already shared are generally non-refundable. Full details are in our Terms of Service.
Still Have a Question?
Our counsellors usually respond within 24 hours on working days. WhatsApp is the fastest way to reach us.